Legal Documents

By accessing or using Heads Up (the "Service"), operated by HU LLC ("Company," "we," "us," or "our"), you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms"), which incorporate our Disclaimer of Liability (Sections 9–12) and Acceptable Use Policy (Section 13). These Terms should be read together with our Privacy Policy, which is a separate document governing how we collect, use, and protect your personal information.

If you do not agree to these Terms and our Privacy Policy, you may not access or use the Service.

The Service is available exclusively to individuals who hold a current, valid professional architecture license issued by a United States jurisdiction (any U.S. state, the District of Columbia, or a U.S. territory). By creating an account, you represent and warrant that you are a licensed architect and that the license information you provide is accurate and belongs to you.

Heads Up is a software-as-a-service (SaaS) platform designed to help licensed professionals organize and track multi-state licensure information, including but not limited to renewal windows, continuing education (CE) credit requirements, and additional registration obligations.

Heads Up is an organizational and informational tool only. The Service is not a substitute for your own professional diligence in maintaining your licenses, meeting renewal deadlines, completing continuing education requirements, or complying with any applicable laws, regulations, or licensing board rules.

To use the Service, you must create an account and provide the license information described in Section 2. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated.

Each account is for individual use only and is tied to the license information provided at registration. You may not create an account on behalf of another person or share your account credentials with others. Accounts are non-transferable.

This section is critical to your use of Heads Up. Please read it carefully.

Heads Up may offer optional notifications and reminders regarding upcoming renewal deadlines, CE milestones, and other account-related events. These notifications may be delivered via email, in-app messaging, or SMS (text message), depending on the preferences you set in your account. All notifications are provided as a convenience only. We do not guarantee the delivery, timeliness, or accuracy of any notification or reminder.

Failure to receive a notification or reminder does not relieve you of your obligation to independently track and meet your licensure requirements. You should not rely exclusively on Heads Up notifications as your method of tracking deadlines.

Heads Up offers a free tier and paid subscription tiers for multi-state license management. Current pricing is available on our website. We reserve the right to change pricing with 30 days' notice. Subscription fees are non-refundable except as required by applicable law.

If you cancel your subscription, you will retain access through the end of your current billing period. After that, your account will revert to the free tier. Reactivation of a lapsed paid subscription may be subject to a reactivation fee and current pricing at the time of reactivation.

All content, features, functionality, software, and design elements of Heads Up are owned by the Company and are protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Service for your personal or internal business purposes in accordance with these Terms.

The Service is provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, completeness, or non-infringement.

We do not warrant that the Service will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not warrant the accuracy, reliability, or completeness of any information provided through the Service, including state-specific licensing requirements, renewal deadlines, CE credit information, or the delivery of any notification, including SMS messages.

To the maximum extent permitted by applicable law, in no event shall the Company, its officers, directors, employees, agents, or affiliates be liable for any:

• Missed license renewal deadlines, lapsed licenses, or regulatory penalties;
• Inaccurate, incomplete, or outdated information displayed within the Service, whether entered by you or provided as reference data;
• Failure to deliver, delays in delivering, or inaccuracies in any notification or reminder, including SMS/text messages;
• Loss of professional license, professional standing, business opportunity, revenue, or reputation;
• Charges from your wireless carrier related to SMS notifications;
• Indirect, incidental, special, consequential, or punitive damages of any kind;
• Any other damages arising out of or related to your use of or inability to use the Service.

In no event shall our total aggregate liability to you for all claims arising out of or related to the Service exceed the amount you paid to us for the Service during the twelve (12) months immediately preceding the event giving rise to the claim, or one hundred dollars ($100.00), whichever is greater.

You expressly acknowledge and agree that your use of the Service is at your sole risk. You are a licensed professional and you bear ultimate responsibility for maintaining your licenses in good standing, meeting all renewal deadlines, completing all required continuing education, and complying with all applicable regulations. The Service is a convenience tool and does not shift any regulatory or professional responsibility from you to the Company.

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your reliance on any information provided through the Service; (c) your breach of these Terms; (d) any lapse, suspension, or revocation of your professional license(s) for any reason; or (e) any claim arising from your provision of a mobile phone number that you did not own or were not authorized to use.

You agree not to use the Service to:

• Violate any applicable law, regulation, or licensing board rule;
• Create an account if you do not hold a valid U.S. architecture license;
• Provide false, fraudulent, or misappropriated license information, including using another person's license number without authorization;
• Provide a mobile phone number that you do not own or are not authorized to use;
• Misrepresent your licensure status or enter knowingly false information;
• Access or attempt to access another user's account without authorization;
• Use the Service for competitive intelligence gathering, benchmarking, or product evaluation on behalf of a competing service;
• Reverse-engineer, decompile, or disassemble any part of the Service;
• Scrape, harvest, or systematically collect data from the Service through automated means;
• Interfere with or disrupt the integrity or performance of the Service;
• Use the Service for any purpose other than managing your own professional licensure information;
• Resell, sublicense, or provide access to the Service to third parties without our written consent.

Violation of this Section may result in immediate suspension or termination of your account without notice or refund.

We may suspend or terminate your access to the Service at any time for any reason, including but not limited to: breach of these Terms, providing false or fraudulent license information, failure to maintain eligibility requirements, or violation of the Acceptable Use provisions in Section 13. You may terminate your account at any time by contacting us or through account settings. Upon termination, your right to use the Service ceases immediately. We may, at our discretion, delete your data after termination.

These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict-of-law provisions. Any disputes arising under these Terms shall be resolved through binding arbitration in Denver, Colorado, in accordance with the rules of the American Arbitration Association. You agree to waive any right to a jury trial.

We reserve the right to update these Terms at any time. Each version of these Terms will be identified by a version number and effective date displayed at the top of the document. We will provide notice of material changes through the Service or via email at least thirty (30) days before the changes take effect. For material changes, we may require you to affirmatively re-accept the updated Terms as described in Section 17. We maintain an archive of all prior versions of these Terms, available upon request. Your continued use of the Service after updated Terms take effect constitutes acceptance of those Terms.

Questions about these Terms should be directed to: help@huarch.co

We use the information we collect to provide, maintain, and improve the Service; to send you notifications and reminders you have opted into (including email and, if enabled, SMS); to respond to your inquiries and provide customer support; to monitor and analyze usage trends; to enforce our Terms of Service; and to comply with legal obligations.

We do not sell your personal information to third parties. We do not use your licensure data or mobile phone number for any purpose other than providing the Service to you, except as described in Section 5 (Optional Features and Third-Party Integrations).

We may share your information with third-party service providers who assist us in operating the Service (such as hosting providers, email delivery services, SMS gateway providers, and payment processors), but only to the extent necessary for them to perform their functions. These providers are contractually obligated to protect your data and may not use it for their own purposes.

We may also disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of the Company, our users, or the public.

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security. If we become aware of a data breach that affects your personal information, we will notify you in accordance with applicable law.

The core Heads Up Service — license tracking, CE credit management, and renewal reminders — does not require sharing your personal information with third parties beyond the service providers described in Section 3.

From time to time, we may introduce optional features that involve interaction with third-party partners. Any such sharing will:

• Be clearly disclosed to you before any information is shared, including what information will be shared and with whom;
• Require your separate, affirmative opt-in consent specific to that feature at the time you first use it;
• Never include your license numbers or mobile phone number unless you separately and explicitly authorize it;
• Be limited to the minimum information necessary to provide the feature.

You may use the core Service without opting into any of these features, and declining to participate will not affect your access to core Service functionality. You may withdraw your consent for any optional feature at any time through your account settings, and we will cease sharing your information with the relevant third party.

We retain your personal information for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, except where retention is required by law or for legitimate business purposes (such as maintaining consent records as described in our Terms of Service). SMS consent and opt-out records are retained for the period required by applicable law and industry guidelines.

Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data. You may also have the right to opt out of certain data processing activities. Colorado residents have specific rights under the Colorado Privacy Act, including the right to access, correct, and delete personal data, and the right to opt out of the sale of personal data. To exercise any of these rights, please contact us at help@huarch.co. We will respond to verified requests within the timeframes required by applicable law.

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Each version will be identified by a version number and effective date. We will notify you of material changes via email or through the Service at least thirty (30) days before the changes take effect. We maintain an archive of all prior versions of this Privacy Policy, available upon request.

Questions about this Privacy Policy should be directed to: help@huarch.co